Refund Policy
At Questy.shop, we specialize in instant digital downloads. Since our products are intangible and delivered electronically, we do not offer refunds once the purchase is complete.
1. No Refunds After Purchase
All sales are final. Once a product is purchased and the PDF download link is delivered, we cannot process refunds, exchanges, or cancellations.
2. Exceptions
Refunds will only be considered in the following rare cases:
- You were charged multiple times for the same order.
- You did not receive your digital file and support could not resolve the issue.
To be eligible for a refund in these cases, you must contact us within 3 days of purchase.
3. Technical Issues
If you experience technical issues accessing your files, we’ll do our best to help. Email us at support@questy.shop with your order details.
4. Contact Us
If you believe you are eligible for a refund, please contact us with:
- Your name
- Order number
- Email address used at checkout
- Reason for the refund request
📧 Email: support@questy.shop
🌐 Website: www.questy.shop
Last Updated: 02-06-2025